User research: putting people at the heart of technology
Photo credit: @byrawpixel NHSX cares about people and their experience in health and social care. That’s patients, staff and clinicians. Technology has the potential to improve experiences, but we need...
View ArticleChildren and young people’s mental health services: can you help?
Mental health is one of NHSX’s priority areas. Our team have started a discovery focusing on children and young people (CYP). It’s recently been reported that children and young people are waiting up...
View ArticleThe power of user research as a team
A user researcher's tools of the trade As a researcher, it can sometimes feel like a challenge getting the whole team on board with user research and practising it as a ‘team sport’. I’ve recently...
View ArticleWhat’s next for Children and Young People’s Mental Health?
Context NHSX and NHS England collaborated on a discovery to explore: “What are the opportunities to support children and young people in preparation for their first visit or subsequent treatment from...
View ArticleLessons learnt from COVID-19
Context In the Digital Transformation team at NHSX, we’re made up of about 20 Digital, Data and Technology (DDAT) professionals and 10 contractors. We usually embed into policy teams to help to...
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